01Electricity and water by emirate
Each emirate has its own utility authority: DEWA for Dubai, SEWA for Sharjah, and ADDC/AADC for Abu Dhabi and Al Ain. To set up an account, you'll need your Ejari, passport, and Emirates ID. You'll also pay a refundable security deposit — this is separate from anything you pay your landlord.
02Internet and mobile — Etisalat vs du
The UAE's two main telecom providers, Etisalat and du, both offer home internet, mobile plans and bundled TV packages, with coverage and pricing varying slightly by building and area — it's worth checking which provider is actually pre-wired into your specific building before signing up, since switching later can mean a wait for new infrastructure. Home internet installation typically takes one to two weeks from application, so it's worth applying as soon as your tenancy is confirmed rather than after you've already moved in.
03The move-in checklist
Before or on move-in day, confirm:
- Utility deposit paid and account activated in your name
- Meter readings recorded (electricity, water, and gas if applicable) as a reference point
- Chiller fees clarified — many buildings charge separately for centralized air conditioning, and this can be a significant, easy-to-overlook monthly cost
- Internet installation appointment booked
- A signed snagging/handover report noting any existing damage, protecting your deposit at move-out
04Typical monthly cost ranges
Utility bills vary substantially with home size, chiller inclusion and season (air conditioning use spikes electricity bills significantly in summer months), so rather than relying on a single average figure, ask your landlord or agent what a comparable-sized unit in the same building typically runs — this tends to be far more accurate than any general estimate.
FAQFrequently Asked Questions
How long does home internet take to set up?
Usually one to two weeks after you apply, so it helps to apply as soon as your tenancy is confirmed.
What is a chiller fee?
It's a separate charge for shared air conditioning in many buildings. Ask your landlord if it's included in rent.
Which company handles my electricity and water?
It depends on your emirate. DEWA covers Dubai, SEWA covers Sharjah, and ADDC covers Abu Dhabi.
Do I need Ejari before setting up DEWA?
Yes, most utility providers require your registered tenancy contract first.
Is there a deposit for utilities?
Yes, a refundable deposit separate from anything you pay your landlord.
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